How do I know when my order is ready for pick up/delivery?

When you place an order on, you will receive a confirmation email with further information about the status of your items. There are several different fulfillment processes depending on how you have chosen to receive your order:

  • Store Pickup – You will receive an email when your entire order is ready to be picked up in store. In most cases, it will be ready to pick up the same day the order is placed.
  • Shipping via UPS – Most orders will ship within 48 hours of order. You will receive a UPS tracking code via email once your order is ready to ship.
  • Local Delivery – An American Freight customer service representative will call you on the next business day to schedule your delivery. You will receive email notification when your order is out for delivery.
  • National Delivery – Your item may take up to 10 days to reach your local delivery hub. Once it arrives at the local hub, you will receive an email from our delivery provider which will allow you to schedule your delivery date. On the date of your scheduled delivery, you will get a call from the delivery driver prior to his arrival.


Please note that orders with multiple items may arrive separately as they may come from different locations.

To read more about our shipping and delivery options, please visit the Shipping and Delivery page.