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American Freight Furniture wants to learn more about your furniture shopping experience! We strive to provide the best customer service possible, and by submitting American Freight reviews you are able to help us make sure we are constantly improving. If you have any questions about our policies, visit our Consumer Help Center to learn about our policies regarding layaways, delivery, and more or contact us for more information.

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American Freight
Average rating:  
  3569 reviews
Oct 01, 2019 by Shineka Alphonse on American Freight

City: Broad Brook State: CT

Joseph Colon from store #113 was so very helpful. He even assisted another associate in securing my purchase to my vehicle. He made sure everything was secured properly and took time to teach the associate a better way to secure an item on a customer's vehicle. He was polite and always smiling. He is an asset to this company.

Oct 01, 2019 by Mervin Alphonse on American Freight

City: Broad Brook State: CT

Alice Gonzalez from store #122 was so helpful. This is my second time shopping here and her wealth of knowledge was refreshing. I will be returning very soon.

Oct 01, 2019 by HERMAN GILBERT on American Freight

City: NORTH LITTLE ROCK State: AR

Brianna is a excellent sales person it took me a long time to decide what furniture and she stayed with me until the deal was done.

Oct 01, 2019 by Laura Williams on American Freight

City: Como State: TX

Very friendly & ready to help!
As soon as I walked In the building, Jerroid, with a smiling, friendly face was eager to help us pick out a mattress. Knowledgeable about their product & when unsure quickly looked up info., or ask Patricia. I would also like to add... You could tell Patricia was Very well trained in her business & ready to help her coworkers make a sale! Not once did she belittle, or make her coworkers feel inferior for not knowing how to fill out paper work, or how to look information up on computer being new at his job. Kudos to you Patricia!
Not only did we buy a mattress, but left with living room furniture as well. No pressure but very helpful! Thank you!

Sep 29, 2019 by Sharie & Gary Ligon on American Freight

Exceptional experience

City: Lebanon State: Tennessee

We had shopped online but wanted to see in person so we got a uhaul, too the 30 minute drive from Lebanon to the Antioch store, met Travis first. He took us straight to the furniture we had been looking at online. After sitting in some to compare, we quickly made our decision. With Travis’s help by setting several different options beside our newly decided on couch, we picked out end tables and coffee table. Then Josh stepped in, took us to mattresses. Let us lay on the ones we had looked at online and filled us in on the differences. We made our decision and after the queen size wasn’t available in that style, he upgraded us to the premium of the same mattress. We paid, two very nice young gentlemen loaded everything in our uhaul and we were on our way! Very fast, accurate and friendly service from the time we walked in the door and we LOVE our new furniture! Thanks Travis and Josh for an exceptional experience! We will be back!

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