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- American Freight
Average rating: 3043 reviews
City: San Antonio State: TX
Went in looking for a living room sectional on a Sunday. Walked in and was acknowledged right away. We looked around and had some questions regarding a few we were interested in. Someone was always around to answer our questions. Found the one we wanted and they confirmed they had it in stock. Everyone was extremely helpful. We were in and out in 30 minutes and i'm glad because we had our 2 year old with us that was getting a little impatient since we has been to other stores prior. The prices we awesome given that we had been to about 3 other stores prior. We got same day delivery and had our sectional to enjoy and family movie night!!! No complaints thus far. Thanks!!!
City: San Antonio State: TX
Dwight's customer service was great. He helped us find exactly what we're looking for, and we found a furniture company that actually delivered on time. Awesome job by the guys @ 1305 SW Loop 410 San Antonio, TX 78227. My wife and I appreciate your time and patience with us.
City: Cincinnati State: Ohio
I am so happy with my purchase! I have owned my home for going on 6 years and I have a partially finished basement. I have been really wanting decent furniture to put down there, but the doorway is too narrow for most couches, etc. to fit down there. I came into the warehouse to find a futon. Blake greeted me within minutes of me walking in. He asked if there was anything that he could help me find. I explained my dilemma. He suggested a reclining couch set initially, but when I explained my price point he showed me other viable options. He was very patient and kind to me. What I appreciate most is he did not allow me to feel pressured to make any decisions. He simply gave me payment and delivery options and suggested I come back if I needed to.
I did not make it to the next intended store - I went to Furniture Fair first, but as soon as I walked in I did an about-face and drove back to American Freight. I initially decided to go with a small couch and love seat set which had a shorter back compared to the other sets (which would make it through the basement door).
Blake talked to me more in depth about financing and delivery; I have credit cards but I didn't want to unnecessarily increase any balances. So he set me up to complete an application for financing. I was approved for a substantial amount, so Blake suggested that since I have options maybe I want something nicer - suggested that I reconsider the reclining couches. He showed me options online, and it just so happened one of the options was set up near where we were standing. It was perfect - perfect color, perfect size and reasonable pricing, especially with my financing.
The delivery drivers were done scheduling deliveries for the day but they were kind enough to agree to deliver my furniture - which they did within the next hour (and just in time for my family gathering).
My new sofa looks so nice in the finished basement space! I truly appreciated my experience at the Hamilton American Freight - good customer service is so hard to find these days so I am overjoyed when I am able to experience it. I will shop here again in the future.
GREAT PLACE !!
City: Little Rock State: Arkansas
I talked with Dustria Friday over the phone. Went in the store Saturday morning and got everything I wanted she’s the best I recommend everyone go to her I was in and out! I love this place I will be going back.
City: memphis State: Tn
I was in and out. Customer services was outstanding. I came in undecided and left American Freight with a great selection.
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